REMOTE ETO/IT/AV SUPPORT
Optimizing
Onboard Internet
Data Connections and Supporting crew worldwide
FusionSIM, SpeedFusion, Internet WAN monitoring, DATA use monitoring and GEO fencing all assist Twenty4seven in optimizing onboard internet data connections.
Unlike a fixed location ashore where the internet is a constant speed, a yacht has to contend with many variants when it comes to internet connectivity.
When guests are on board these demands are significantly increased, and time for resolution is of the utmost importance.
Our back end systems are collating data and alerting us of any inconsistencies, allowing us the ability to optimise your data connections in real time. Monitoring of Cellular WANs, LEO connections, SpeedFusion tunnels and carrier throughput ensure the best reliability and speeds are attained.
Through remote access technology such as Peplink’s InTouch, we are able to service and assist yacht crew throughout the world. Thanks to advances in connectivity quality and speeds, remote support has become the norm for our mobile global clients.
-
Twenty 47 will maintain remote monitoring of onboard infra-structure. Examples of information gathered are;
* Internet (WAN) up/down events
* Cellular signal strength in real time
* GPS location, data throughput
* individual user usage
* device online/offline history
* onboard network health
* server status
* wifi status
* network switch status
* etc.
We do not monitor or collate information such as browsing history and cookies. All data is transferred via secure encrypted VPN and stored in secure servers under our own physical ownership.
-
Monitoring of data usage depending on operational status of the vessel to ensure the vessel does not exceed set limits.
We will offer advice on alternative options if additional data is required.
-
Monitoring of all network infrastructure devices such as Routers, Network Switches, Wireless Access Points, Servers, and Audiovisual devices ensures the onboard network is fully operational at all times.
Ultimately, we are able to ensure end-to-end data transmission functions reliably and flawlessly by monitoring connections between our data centre all the way to the end user’s device (data content is not visible to us).
-
Through our sister company NDS, we support and maintain and service CRESTRON, Control 4 and Savant AV control systems.
Get
Connected
Contact
Technology advances, converging infrastructures and the need for speed has changed the way that data & systems needs to be managed and the marine industry is more complex and demanding than most.
Let’s discuss your connectivity, security and network performance goals.